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eGiftBaskets.com guarantees 99.5% uptime and backs it up with:
Multiple Redundant Application Servers
The main computers that host your website can fail at any time.
This is a fact of life. Multiple identical copies of the backup
computer run together. When one fails, several others take over
flawlessly. Your visitors never see a computer fail.
Multiple Redundant Load Balancers
In the rare event that a load balancer itself may fail, there
is a secondary load balancer on standby.
24/7 System Checking
Special computer programs are setup to automatically check the
health of servers 10 times an hour on each service. If a failed
server
is detected, an automatic repair routine is run to bring the
server
back online. In the event that the server cannot be brought
back, a
technician is automatically notified. Note that in the even of a
failure other servers have taken over the duties of the failed
server
and users will not notice a difference in service.
Secondary/Backup Mail Server
In the event that a mail server fails, it will automatically be
restarted. In the meantime, a secondary mail server will
automatically
take over and save all your incoming emails
Backup Database Server
The database server where most of the information for the
website is stored has a backup. In the event that the primary
database
fails, the backup database can take over the duties of the
failed
database server.
Every 8 hour on-site backup
Backups are made to other servers on-site every Eight hours to
protect important information
Backup firewall
In the event that the firewall fails, a backup firewall is
ready to take over the duties of the failed firewall.
Backup file servers
In the event that a file server fails, a backup file server is
ready to take over the duties of the failed file server.
Redundant cooling
Backup air conditioning systems take over in the event of a
cooling failure.
Dedicated server facilities
Chilled server room dedicated to housing servers only
Backup power
All servers are protected with backup power units.
Power generators
For extended power outages, an on-site backup power generator
is available.
You can also request a back-up CD of your website.
There is a one time fee of $45 dollars for our web developers
time to create a CD of Data of your website for you. the amount
of
source code that can be released is limited due to copyright and
patent
restrictions of our software. The database and data will be
fully
available which includes all HTML’S, graphics, and documents.
Your
website will not function properly if our DNS Servers are
removed from
your domain name.
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